Delivery
Within Singapore
The estimated delivery times are as follows (Singapore):
- Registered mail - Comes with a tracking number (2 working days)
Track Items, only applicable for registered mail.
Out of Singapore
- Registered mail - Comes with a tracking number
For countries other than Singapore, kindly refer to the link below for the estimated shipping duration:
Postage Rates & Delivery Times (Overseas)
Track Items, only applicable for registered mail.
Additional Information
All of our stickers will be fulfilled via Singapore post from Singapore.
All of our remaining products will be shipped worldwide from different fulfillment centers based on your location.
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Will I be charged customs for my order?
An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at rexeeys@gmail.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
Should you have other enquiries, feel free to contact us!